Comic book store in Cambridge, Ontario serving Kitchener, Waterloo and Cambridge

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RETRO ROCKET SUBSCRIPTION INFORMATION

 

RETRO ROCKET COMICS AND TOYS

SUBSCRIBER INFORMATION AND AGREEMENT

Updated: January 1st, 2015

 


     Subscriptions at Retro Rocket Comics & Toys are 100% FREE.  There are NO FEES to subscribe to the comics and magazines you want on a monthly* basis. If you wish to subscribe, all we require is:

  • Your full name
  • A phone number you can be reached at (home, work, or cell)
  • A list of the books you wish to subscribe to. A minimum of TWO (2) books per month is required to be considered a subscriber. A book that ships twice monthly (bi-weekly), is considered as 2 monthly books.
  • A verbal commitment that from the subscriber to adhere to and accept the conditions outlined below.

     Please be aware that a subscription may take up to 2 months to begin, as all books are ordered from our distributor 2 months in advance. Books may be added to your subscription at any time, but are subject to the same conditions as previously stated. Books may be removed from your subscription at any time, but 2 months notice is required. You are responsible for the next 2 months worth of any book you cancel, unless otherwise notified by the shop owner.


      All subscribers (in good standing**) receive 10% OFF the CANADIAN COVER PRICE of their subscriptions, as well as receive the following benefits:

  • FREE bag & board with each Comic Book purchased

  • 10% OFF CANADIAN COVER PRICE all in-store new & 10% OFF sticker price of all back-issue comic books.

 

PICK UP SCHEDULE:

 

     2 - 4 books - EVERY TWO MONTHS. If more than 2 sequential issues of any given subscription book are on hold and a 3rd comes into the shop, the oldest book will be returned to the shelf for sale. If any book is returned to the shelf, you will lose your "good standing" for a period of one-month. You will be required to purchase all books on hold for regular CANADIAN cover price in order to return yourself to "good standing". A courtesy call will be made to the phone number provided by you to request a pick up. Failure to do so by the end of the calendar month will result in a termination of your subscription, all held books will be returned to the shelves for sale to the public,  and you will be unable to subscribe again for a period of  6 months.

      5+ books - EVERY MONTH. If more than 2 sequential issues of any given subscription book are on hold and the 3rd comes into the shop, the oldest book will be returned to the shelf for sale. If any book is returned to the shelf, you will lose your "good standing" for a period of one-month. You will be required to purchase all books on hold for regular CANADIAN cover price in order to return yourself to "good standing". A courtesy call will be made to the phone number provided by you to request a pick up. Failure to do so by the end of the calendar month will result in a termination of your subscription, all held books will be returned to the shelves for sale to the public, and you will be unable to subscribe again for a period of 6 months. If more than $100 Canadian worth of books were on hold at the time of your subscription cancellation, we reserve the right to deny any subscription services in the future.

     WHAT IF I CAN'T MAKE IT IN IN TIME? - We understand things happen unexpectedly, and you may not be able to get in before you fall out of "good standing". People get sick, go on vacation, move, or any of a thousand other things that life can throw at them. All we ask is that you do one thing. CONTACT US AND MAKE ARRANGEMENTS. Our phone number is 1-(519) 267-8737 or you can e-mail us through the website by clicking on the "CONTACT US!" link in the toolbar at the top of the page.



HOW TO SUBSCRIBE:

     Please visit us during business hours to start your subscription service.  We do not start subscriptions over the phone, or by e-mail.

 

ENDING YOUR SUBSCRIPTION:

     If you wish to stop your entire subscription, we require 2 months notice.  You are still responsible for any books currently on hold or on ordered for you for the following 2 months.  If you are unable/refuse to pick up these books, you will be placed on a "BLACK LIST" and will be unable to subscribe from Retro Rocket Comics in the future. A subsciption may end naturally if it is 1) a limited series, 2) if the regular series comes to an end, or 3) if the series begins a new numbering system. We do not assume you will want to continue with a book if it "starts over at #1" or "reboots".  It is your obligation to tell us in advance of your intentions to keep with the book.

* some books are bi-weekly, bi-monthly, quarterly, or annually. It is the subscribers responsibility to know how often a book is published.

** "good standing" refers to any subscriber who has followed the pick-up schedule they have been given.



 

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